Sewage Backup Cleanup in Carrollton GA

Yes. Sewage is Category 3 (black) water and can carry bacteria, viruses, and parasites such as E. coli and hepatitis A. Keep children, pets, and anyone with a weakened immune system away from the area, and don't try to clean it with household cleaners or a shop vac. Porous materials that sewage touched, including carpet, pad, and lower drywall, generally must be removed.

Common causes include tree roots in older clay or cast-iron sewer lines, grease and wipes clogging the line, a collapsed or sagging pipe, a septic tank that is full or failing, and heavy rain that overloads municipal sewer systems. If several drains back up at once, especially the lowest drain in the house, the problem is usually in the main line rather than a single fixture.

If sewage is still coming up, stop using water and call a plumber to clear the line first. Once the line is cleared (or at the same time), call us to remove contaminated water and materials, disinfect, and dry the structure. We can coordinate with your plumber so the cleanup starts as soon as the line is open.

Often not under a standard policy. Sewer and drain backup coverage is usually an add-on endorsement with its own limit. Check your declarations page for 'water backup' or 'sewer backup' coverage before you file. We document the damage either way so you have what you need for a claim or for your own records.

Don't flush wipes (even 'flushable' ones), grease, or paper towels; have older sewer lines inspected with a camera if you've had roots or slow drains; consider installing a backwater valve if your home sits lower than the street sewer; and keep septic systems pumped on schedule, typically every 3 to 5 years.